From March 30, 2017 09:00 until March 31, 2017 17:30
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Business Analyst is the keeper of the requirements that defines the value of the product. Analysis goes far beyond writing documentation, it’s about analyzing the data, finding the problem, assessing the capabilities, and finally, define the solution to the business problem.

“If I had an hour to solve a problem I’d spend 55 minutes thinking about the problem and 5 minutes thinking about solutions.”

                                                                                                                                                               Albert Einstein

Many project fails because of the poor requirements and communication between stakeholders. For large projects: organizational structure, environment factors, company capabilities… are simply too complex to be addressed by the project manager, product manager or product owner. Big projects are affecting multiple products and services, several departments, making the understanding of the business needs difficult. Person that will elicit requirements, shape it in the form that is understandable for every stakeholder, and track it throughout the project is Business Analyst.

In order to support and define the role of the Business Analyst, most influential project management organization PMI (Project Management Institute) has introduced PMI-PBA (Professional in Business Analysis) exam. Detailed and comprehensive exam contains definition of the role, best practices, most commonly used tools, guidelines on how to integrate requirements into iterative and adaptive project cycles.

This training will provide you with the skills, tool and techniques for the most complex tasks of requirements engineering and of course, help you pass the exam. Training is envisioned as a series of presentations and exercises enabling interaction between participants while using most common Business Analysis tools and techniques.

Detailed syllabus:

  • Needs Assessment
    • Identify and Investigate Problem or opportunity
    • Identify Stakeholders
    • Gather Relevant Data
    • Situation Statement
    • SWOT Analysis
    • Relevant Criteria
    • Root Cause Analysis
    • Determine Capabilities
    • Capability Table
    • Affinity Diagram
    • Benchmarking
    • Gap Identification
    • Identify Constraints
    • Feasibility
    • Viable Option
    • Cost-Benefit Analysis
  • Business Analysis Planning
    • Brainstorming
    • Stakeholder Characteristics
    • Job Analysis
    • Persona Analysis
    • Project Life Cycle context
    • Lessons Learned
    • Retrospectives
    • Plan for Elicitation
    • Plan for Analysis
    • Requirements Prioritization Process
    • Traceability
    • Communication
    • Decision-Making Process
    • Requirements Verification and Validation
    • Requirements Change Process
    • Solution Evaluation Process
    • Identify the Deliverables
    • Estimate the Work
  • Requirements elicitation and analysis
    • Develop the Elicitation Plan
    • How to Ask the “Right” Questions
    • Brainstorming
    • Observation/Shadowing
    • Prototyping
    • Questionnaires and Surveys
  • Model and Requirements
    • Modeling Languages
    • Scope Models
    • Process Models
    • Rule Models
    • Data Models
    • Interface Models
  • Validate Requirements
    • Requirements Walkthrough
    • Peer Review
    • Inspection
    • Approval Sessions
    • Delphi
    • Multi-voting
  • Traceability
    • Traceability Matrix
    • Requirements Attributes
    • Traceability Matrix Hierarchy
    • Value Dependency
    • Requirements Baseline
    • Managing Changes
    • Configuration Management System (CMS)
    • Version Control System (VCS)
    • Impact Analysis
  • Solution Evaluation
    • Mindset for Evaluation
    • Key Performance Indicators
    • User Acceptance Testing
    • Day-in-the-Life (DITL)
    • Evaluate Acceptance Criteria
    • Address Defects
    • Go/No-Go Decision
    • Signoff of the Solution

All topics are based on PMI-PBA specification. Also, tools and techniques are the most common one used in the world of requirements engineering.



This training is created for all people who want to learn more about business analysis and how to practice it. This includes product owners who want to go beyond managing one product and learn how to deal with requirements in complex software and agile projects, product managers who wants to improve their analytics skills. Also, projects managers will understand better how to handle their stakeholders and how communicate the scope of the project to the whole project teams. This is also opportunity for all technical people who want to go into the world of business analysis like quality assurance engineers, team leads, technical writers…

Detail requirements about the certification and the exam can be found on the official PMI page web site. Hours obtained on this training can be counted as contact hours for the exam requirements. On the PMI page you can also find prices and all the options for taking the exam. Note that training costs do not cover the exam price and the exam is not included in the education.

Welcome to the training!


March 30 - 31, 2017

Academy387 (Bosmal Tower 1)

Milana Preloga

71000 Sarajevo   


Regular fee: 449 BAM (230 €) + 17% VAT = 525,30 BAM (267 €)

Early bird registration until January 1, 2017: 399 BAM (204 €) + 17% VAT = 466,80 BAM (239 €)

For five or more participants from the same organization, you will get price of four (4 + 1 package). Please contact us via This email address is being protected from spambots. You need JavaScript enabled to view it. for any additional information.

Bosnia Agile and PMI BiH Chapter members get addition 10% discount. 

Price includes lunch (both days), coffee breaks and course materials.

Number of seats available is limited.


1. Click on the registration link and submit the registration form.

2. Pay the training fee. 

Bank name: UniCredit Bank d.d

Bank address: UniCredit Bank d.d, Kardinala Stepinca b.b, 88 000 Mostar, Bosna i Hercegovina

Account number: 3387202206363167

International Accounts

Swift Code: UNCRBA22

EUR IBAN: BA39 3387 2048 0636 4553

USD IBAN: BA39 3387 2048 0639 8503

Recipient: Udruženje za podršku razvoju agilnih metoda u BiH (exact wording is required)

Address: Milana Preloga 12, 71000 Sarajevo, BiH

Purpose: Attending "PMI-PBA", Mar, 2017 training


Thursday, March 30, 2017

09.00-10.30 - Lecture

10.30-10.45 - Coffee break

10.45-12.15 - Lecture

12.15-13.00 - Lunch

13.00-14.30 - Lecture

14.30-14.45 - Coffee break

14.45-16.15 - Lecture

16.15-16.30 - Coffee break

16.30-17.30 - Lecture

Friday, March 31, 2017

09.00-10.30 - Lecture

10.30-10.45 - Coffee break

10.45-12.15 - Lecture

12.15-13.00 - Lunch

13.00-14.30 - Lecture

14.30-14.45 - Coffee break

14.45-16.15 - Lecture

16.15-16.30 - Coffee break

16.30-17.30 - Lecture



Igor Parać is certified PMP, PMI-ACP and PMI-PBA with teaching skills perfected as a Microsoft Certified Trainer (MCT) and Certified Cisco Academy Instructor (CCAI). Professionally he is doing trainings for now over ten years.

After finishing Electrical University in Sarajevo and obtaining the Engineering degree, Igor begins his career with software development and implementation projects. Also, he starts as a lecturer certifying himself in wide range of IT domain.

In his professional career, Igor has led projects for implementation of security banking systems, systems for analysis of large quantity of financial data, as the core systems for large web portals. All projects were executed in international domain with team members spread throughout several continents, making the trainer proficient in communication in multi-cultural environments.

Coaching is a big part of very successful project team building, and Igor has coached more than dozen teams teaching Agile and project management best practices.

Igor is a founder of Bosnia Agile and PMI BH Chapter organizations. Currently he is living and working in Vienna, Austria. You can check out his LinkedIn profile here.  

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